Tag: Department of Information Technology Public Safety Team

LAS VEGAS—For Bill Hobgood, it's easy to sum up the effectiveness of the Automated Secure Alarm Protocol: “We hate telephones ringing. We love ASAP.”As project manager for the Department of Information Technology's Public Safety Team in Richmond, Va., Hobgood knows firsthand how well the system works to eliminate errors in communication between central stations and public safety answering points, or PSAPs. When 911 information flows automatically via computer instead of being transmitted...