Tag: Honeywell CONNECT 2015

CHEVY CHASE, Md.—Dealers will be actively acquiring over the next year, according to a recent survey from Capital One Commercial Banking.“The survey indicated things we expected—a very positive outlook,” John Robuck, managing director of Capital One Commercial Banking, told Security Systems News.A high percentage of dealers who responded—68 percent—said they would be buying at least one other company in the coming year; 16 percent expect to purchase three or four,...

SCOTTSDALE, Ariz.—When using social media, be consistent, use images or graphics, and find the right outlet for your company, according to representatives from three security companies.Rebecca Matson Purtz (photo on left), director of business development for Matson Alarm, Kristin Milner (photo in middle), director of marketing at ADS Security, and Alison Shiver (photo on bottom), residential sales and marketing manager from Shiver Security, shared how their companies use social media in the...

ALBANY, Ga.—Judy Randle, president of Central Monitoring, gave alarm dealers advice on creating consistency through checklists and manuals at this year's Honeywell CONNECT, in the session “Run your business like a franchise: Why policies, processes and procedures are important.”The benefit is that franchises—Randle gave chain restaurants as an example—can make customers feel more comfortable because they'll be getting the same products and service at any location. An...

SCOTTSDALE, Ariz.—Doyle Security, a full-service company based in Rochester, N.Y., started better understanding its customers by asking one question: On a scale of one to 10, “How likely is it that you would recommend Doyle Security to a friend or relative?”With that question, Doyle can calculate its Net Promoter Score, Todd Julien, company director of sales, told an audience at Honeywell CONNECT 2015. "We think it's a growth strategy for us," he said. It lets the company know where...

SCOTTSDALE, Ariz.—The financial environment for selling a security company is good and stable right now, according to Barry Epstein, president of Vertex Capital.According to Epstein, there's “More money chasing the sellers than there are sellers out there. Why? Private equity.” He does not foresee private equity groups withdrawing interest in the near future.Epstein presented “Timing Your Exit: An Update on Multiples and the Multiple Threats to Your Account Base” at...

Saturday, Oct. 24 Alison Levine is a New York Times best-selling author, she worked on Wall Street for several years, and she has climbed the highest peak on each of the seven continents and skied to each of the geographic poles. She is also the second day keynote for this year's CONNECT. Levine translated her experiences climbing Everest—twice—into business advice. On her first attempt she did not reach the summit. Storm clouds were moving in, Levine told the audience, and she made the...