Tag: Moni

ENGLEWOOD, Colo.—Ascent Capital Group, MONI's parent company based here, announced yesterday that Fred Graffam will succeed Michael Meyers as Ascent's CFO as well as MONI's CFO.Graffam told Security Systems News that he will be overseeing regulatory filings from a finance perspective and “Making sure that the accounting systems and control environment at the company remain strong, as it is now. And then, from that perspective, it's really a focus on making sure that the initiatives of...

DALLAS—Ahead of the Fourth of July holiday, MONI's director of monitoring Grant Graham and his team had an idea of what to expect: increased alarm traffic.“We have enough historical data at this point to be able to somewhat predict an increase in alarm traffic for the different holidays,” Graham told Security Systems News. “Specifically talking about the Fourth of July, just based on the past two years, we know that we are going to see roughly a 9 percent increase on burglary...

DALLAS—At this year's ISC West 2017, MONI began offering dealers a signing bonus, and the company had “tremendous success” at the show, according to Travis Miller, company director of sales.The signing bonus, which is valued at up to $25,000, is not a cash exchange, Miller noted. “Out of the gate, you're going to get a set amount of value in training materials and sales enablement tools to help your business get off the ground and going,” he told Security Systems News....

DALLAS—MONI announced it has been ranked highest in overall customer satisfaction among home security companies by J.D. Power. "Customer support and satisfaction have been a primary focus throughout MONI's 20-year history in smart home security and we strive for continual improvement based on customer feedback," Jeff Gardner, president and CEO of MONI, said in a prepared statement. "The J.D. Power ranking is an acknowledgement of MONI's efforts to satisfy every customer in every interaction,...

DALLAS—Monitronics on Sept. 30 announced a rebranding, changing the company name to MONI and rolling out a new marketing effort.“One thing that's obviously really important to us in the new brand is to preserve our ongoing relationships with our existing dealers,” Bruce Mungiguerra, MONI's senior vice president of operations, told Security Systems News. “Investment in the new brand will create a stronger ingredient brand for our dealers—ultimately a stronger reputation,...