Tag: UCC

SAN ANTONIO—Pro-Vigil, a video monitoring equipment provider based here, recently entered a partnership to work with customers of Lydia Security Monitoring—the parent company to COPS Monitoring and UCC—totaling 4,200 dealers.“Video has been talked about a lot in the industry over the years, but there's not really a lot of dealers selling or installing video on a regular basis,” Teresa Gonzalez, UCC's president, told Security Systems News. UCC dealers will “learn...

Teresa Gonzalez became the president of United Central Control in 2008. Lydia Security Monitoring acquired UCC in January 2016 and Gonzalez continues to lead the brand. Gonzalez talked with Security Systems News in early December about her home security system and what she likes about it.What kind of system do you have?I have a … 2GIG with Alarm.com. I have thermostats and lights, video cameras.Why this particular setup?At the time, 2GIG was a very user-friendly panel. I've had it for a couple...

SAN ANTONIO—In January 2016, Lydia Security Monitoring acquired wholesale monitoring center UCC based here. One year after the acquisition, dust is settling and UCC is improving its operations while maintaining its core staff.“In terms of our growth at the company, we're very satisfied with 2016. We finished the year in 2016 very strong, with our sales team closing several fairly large deals—defined as people with at least 1,500 or more accounts transferring into us,” Jim...

SAN ANTONIO—United Central Control on Oct. 26 announced its 13th Annual Extreme Outdoors Hunting Extravaganza reached nearly 200 attendees. The popular UCC dealer event was a topic of concern after UCC's sale to Lydia Security Monitoring in January, the company said in its announcement. “One of the most-asked questions from dealers after the acquisition was whether or not UCC would continue to host its annual Extravaganza,” Jim McMullen, Lydia's COO, said in a prepared statement. “Our...

FORT WORTH, Texas—The Central Station Alarm Association may be renamed “The Monitoring Association,” if CSAA members approve the name change in a June 7 vote."The world is changing. Historically, central stations monitored electronic systems that detect burglar and life safety events. We now have a technology-based environment where just about anything can be connected, and thus monitored. ... The proposed new name accommodates the expanding monitoring community," Jay Hauhn, CSAA's...

Jim McMullen, president and COO of Lydia Security Monitoring, as well as president and COO of COPS Monitoring, is interested in purchasing more third-party central stations. Lydia's recent purchase of wholesale central station UCC was a big topic at ISC West 2016, both in COPS' booth and in UCC's. “We would like to go out there and buy other companies that specialize in a particular segment of the [monitoring] marketplace, so that we can draw on their expertise and grow it from there,”...

EDMONTON, Canada—Designed by a former ADT dealer and developed specifically for security companies, FillQuick is a new CRM software company that is attracting some big name customers, like UCC, AvantGuard and, most recently, Monitronics.Paul Shakuri, president, founder and owner of FillQuick told Security Systems News that the big differentiator between FillQuick and any other CRMs in the industry is “streamlining the customer's lifecycle.” FillQuick finished an integration with...

WILLIAMSTOWN, N.J.—Lydia Security Monitoring, the parent company of COPS Monitoring, both based here, announced today it has acquired wholesale central station United Central Control.“COPS and UCC are CSAA member companies, and both are well-run and respected monitoring companies. Lydia's acquisition of UCC adds an impressive business to their existing third party monitoring portfolio,” CSAA executive director Jay Hauhn told Security Systems News.In a prepared statement, Jim McMullen,...

MOORESVILLE, N.C.—Home improvement company Lowe's chose United Central Control as the professional monitoring partner for Iris, its DIY home automation system, Lowe's announced Jan. 4.“We've been working for a few years with Lowe's on this endeavor,” Mark Matlock, UCC's senior vice president told Security Systems News. “It's involved a lot of really comprehensive due diligence and working together to make sure we had the offering right, that Lowe's fit into the space properly...

SAN ANTONIO—Wholesale central station UCC is investing more in its dealers, recently with a new line of regional educational sessions, according to company SVP Mark Matlock.Each four-hour session is basically “a plan of how to grow your company, how to market, how to incentivize your sales force, how to pay commissions,” Matlock told Security Systems News. Controlling attrition is a big part of the session as well, he said.“We've had great traction with attendance in the two...