Tag: Central Station Alarm Association

VIENNA, Va.— Steve Shapiro, vice president of industry relations for ADT, has been appointed to the Central Station Alarm Association board of directors. “Every volunteer organization depends on the participation and contributions of its members. Steve has been heavily involved in our Alarm Industry Communications Committee for years and has long been an active supporter of CSAA,” Jay Hauhn, president of CSAA, said in a prepared statement. As vice president of industry relations...

VIENNA, Va.—Concerned about the burden of inconsistent licensing across state lines, the Central Station Alarm Association's Contract Monitoring Council is measuring industry attitudes toward a bill that would seek to address several licensing-related challenges.Through a recently deployed survey, the organization is hoping to determine the level of support for the “Alarm Monitoring Model Licensing Act,” a bill that aims to ensure that monitoring organizations doing business in...

NASHVILLE—ADT says unscrupulous door-to-door sales reps have some new scams and the Electronic Security Association has updated its code of ethics to specifically ban them.“One of the new ones is people knocking on the door and [falsely] saying they're either from GE or from Honeywell and that they make the equipment [the customer has] and they now have a new preferred monitoring company,” David Bleisch, ADT general counsel, told Security Systems News.Then the unethical sales reps...

VIENNA, Va.—Establishing the Partnership for Priority Video Alarm Response as a standing committee within the Central Station Alarm Association will be a top priority for recently elected CSAA President Jay Hauhn. “It is my intention to work with the PPVAR leadership and hopefully bring PPVAR into the CSAA,” Hauhn, CTO and VP of industry relations at TycoIS, said. “That is the No. 1 thing that I will be focusing on for the first several months of my tenure.”Hauhn, who...

TROY, Mich.—Bold Technologies will continue its sponsorship the Central Station Alarm Association (CSAA) Five Diamond Program, one it has backed for the past four years, the company announced Oct. 22. The certification program is based on random inspections and quality standards, ongoing training, CSAA membership and participation and a commitment to reducing false alarms. “Bold is dedicated to advocating the betterment of the industry and we can think of no better way to do that than...

SAN RAMON, Calif.—SAFE Security is celebrating 25 years in business, the company announced recently. Founded in 1988 as a specialty finance company, SAFE Security is now a full-service security company serving more than 70,000 customers in the U.S. and Canada. “I am very pleased that SAFE has reached this milestone, and proud that it is with a reputation for integrity and stability in the security industry,” said Paul Sargenti, president and CEO. SAFE Security acquired California...

DALLAS—AT&T announced today that it plans to launch Digital Life, its home automation/home security product, in six more markets beginning this Friday: Cincinnati, Columbus, Indianapolis, San Diego, San Jose and Tampa.Beginning Friday, customers in these six new markets can receive a live demo and purchase Digital Life in company owned retail stores, the company said in a news release. With the additional markets launching on July 26, Digital Life will be available in 33 markets, more than...

YARMOUTH, Maine—When it comes to alarm services, customers can choose packages ranging from a Pinto to a Ferrari. If you're lucky, they'll pony up for a Ferrari. But will they get their money's worth by putting it through its paces?The answer can reveal a lot about patterns of usage, which in turn can serve as a barometer for how much alarm customers should be charged—and the chances of keeping them for the long haul.“Usage is a proxy for value, and by monitoring it we can start...

NASHVILLE, Tenn.—COPS Monitoring, a wholesale alarm monitoring service, announced Feb. 11 that its Tennessee central station has earned Five Diamond certification from the Central Station Alarm Association. The facility is one of five central stations COPS Monitoring operates in New Jersey, Florida, Arizona, Texas and Tennessee. “This respected certification demonstrates our dedication to provide quality services to our 3,500 alarm dealers and their 800,000 customers,” Jim McMullen,...

NASHVILLE, Tenn.—COPS Monitoring, a wholesale alarm monitoring service, announced Feb. 11 that its Tennessee central station has earned Five Diamond certification from the Central Station Alarm Association. The facility is one of five central stations COPS Monitoring operates in New Jersey, Florida, Arizona, Texas and Tennessee. “This respected certification demonstrates our dedication to provide quality services to our 3,500 alarm dealers and their 800,000 customers,” Jim McMullen,...