Tag: Federal Trade Commission

I came, I saw, I stole their customers. Vivint has been having a rough time of it lately with multiple lawsuits hanging above its head, one of which already resolved decidedly not in their favor. It might be important to examine the root cause of this problem which is that it looks like Vivint doesn’t like to share. Most of these lawsuits specifically would term it deceptive business practices. At the end of the day Vivint saw some customers that weren’t theirs and decided to change...

ADT misled consumers by paying experts to promote ADT Pulse on NBC's Today Show and through other media outlets without revealing the experts were paid—giving the impression the experts' reviews were independent, the Federal Trade Commission alleges. The administrative complaint is part of the FTC's “ongoing crackdown on misleading endorsements in advertising,” according to an FTC news release. Now, to resolve that complaint, ADT has reached a settlement with the FTC that prohibits...

ESSEX, Mass.—A scam that plagued Arizona earlier in 2013 has crept east, according to an article from the Gloucester Times, a newspaper based in Gloucester, Mass. At least one resident in Essex, Mass., received an unsolicited “robocall” claiming the local police department was encouraging residents to buy home security systems, and recommending an Arizona company to do the installation work, the article noted. Suspicious, the resident reported the call to police, who found that...