Tag: Stephen Smith

BALTIMORE—Underlining the important work that central station operators do is key when training Millennials who are now entering the workforce and the security industry, according to panelists at ESX."[New central station operators] need to understand the value of their work as well as the responsibility they are given," Mike Lamb, United Central Control's VP and project director, said. This shouldn't be hard, he said, when being a central station operator means protecting lives, homes and...

More and more I'm hearing about the “Millennials;” those born between 1980 and 2000. I fit squarely in that range. Millennials seem to be the target audience for home automation, some have noted them as the more “technological-savvy” generation. Now, the Millennials are entering the job market. At this year's ESX I heard UCC's Mike Lamb, and ADT's Stephen Smith, share their observations on training this younger generation. During Lamb and Smith's ESX Panel, “Training...